Natalie has been recognized with a Lifetime Achievement Award as one of the world’s Top Thought Leaders in Trust by Trust Across America – Trust Around the World. Other life time achievement award winners include Howard Schultz, Chairman of Starbucks, Douglas Conant, former CEO of Campbells Soup and authors Charles Green and Stephen M. R. Covey.
A former Chief Marketing Officer, Natalie has published numerous business and peer- reviewed academic articles. Her proprietary Building and Protecting Customer Trust Model is featured in the book The Best Trust Models.
She advises some of the world’s most successful companies, including many Best Managed Companies on how to grow their business and increase customer trust and loyalty.