If you are a professional or manager looking for an in‑depth, fast‑track approach to acquiring trust based selling skills and best practices of trusted advisors and leaders while earning professional development credits, this program is for you.
An online certificate program which leverages evidence based methodologies and the science of how customers decide to trust.
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This online, self‑paced course will teach you to:
- Discover how customers decide to trust
- Make ethical desicions
- Manage expectations of customers and team members
- Improve communication skills
- Understand the trust levers that motivate customers and team members
- Identify ways to create customer value
- Examine how using the language of trust affects your customers
- Develop a trusted advisor intuition and mindset that give you the tools and confidence to succeed