Every customer wants to feel like they can trust you. They want to feel that they are important to you and to your company. They expect your front line customer service team, support team, account managers and everyone else they encounter to be knowledgeable and helpful on just about any question they have.
Uncover the important topic of Ethics with this new guide written by Natalie Doyle Oldfield, author of The Power of Trust. How Top Companies Build, Manage, and Protect It. Natalie also trains people how to build trust through the online course: Becoming A Trusted Advisor.
Included in this downloadable resource is a list of questions and exercises that help facilitate the learning of Ethics. Complete the exercises with your team to understand how your current activities address these concerns. Then use the ideas generated to implement new practices. Invite your team to take the 7 Day Ethics Challenge.
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