"Trust is the key ingredient for the development of successful teams and projects. Having a trust mindset will reassure project members that the good of the team comes first. Trust will enable more effective communication between team members, partners and stakeholders. With trust comes commitment and the acceptance of the project manager role. Becoming a Trusted Advisor is a tool every project manager should have in their tool box"
Brian Hillier, PMP, PMI-ACP, SAFe® 4 Agilist
"Natalie’s Building Customer Trust Program and her message is applicable to all professional engineers. Natalie brings a new meaning to customer focus and to building relationships of trust with customers. Whether the engineer is client facing or project based, is working within a company or consulting on a project, we can all learn to build trust and we can all strive to become trusted advisors to our customers. I would encourage all engineers to take this as part of their professional development."
Derek Flynn, MBA, P.Eng., President, TJ’s Electric
"Natalie's workshop was insightful, clever and impactful. Natalie taught us that the art of selling begins with Trust. Our advisors finished with action items and practical steps to build deeper relationships with customers."
Mary Dable Arab, District Vice President, Scotiabank
"I couldn’t be more pleased. We accomplished our goal of focusing everyone on the client, deepening client relationships and building client trust. Everyone in the firm recognizes that they have a role in building the business."
Kelly Johnstone, CA, CPA, CFO for Hire, Partner, BDO Canada
"The session was 10/10. We would recommend it for any team looking to improve sales, customer relationships and customer experiences. Everyone left with a specific action item to improve customer trust and help them sell more. The session was excellent, very informative and engaging."